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Shipping Policy for [Your Clothing Brand Name]
Last Updated: 2025/02/24
1. Order Processing Time
- Orders placed before [12:00 PM Local Time] on business days (Monday-Friday, excluding holidays) are processed within [X] business days.
- Orders placed on weekends or holidays will begin processing the next business day.
- Custom-made/pre-order items:Â Processing time will be clearly stated on the product page (e.g., 10-14 business days).
2. Shipping Methods & Carriers
We offer the following options (availability varies by region):
- Standard Shipping: Delivered in [X-Y] business days via [e.g., USPS, DHL, FedEx].
- Express Shipping: Delivered in [1-3] business days for urgent orders (additional fee applies).
- Local Pickup: Free pickup available at [specify location, if applicable].
3. Shipping Costs
- Domestic (within [Country]):
- Free shipping on orders over [Amount].
- Flat rate of [Amount] for orders below [Amount].
- International:
- Calculated at checkout based on destination and package weight.
- Customers are responsible for customs fees, taxes, and import duties (we cannot estimate these charges).
4. Estimated Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| [Country] | [X-Y] business days | [1-3] business days |
| North America | [5-10] business days | [2-5] business days |
| Europe | [7-14] business days | [3-7] business days |
| Worldwide | [10-21] business days | [5-10] business days |
These are estimates – delays may occur due to customs, weather, or carrier issues.
5. International Shipping Notes
- Provide accurate full name, phone number, and address (local postal formats may differ).
- We declare packages as “[Merchandise]” with the total value as shown on your invoice.
- Some countries prohibit textile imports – verify your local laws before ordering.
6. Tracking Your Order
- You’ll receive a tracking number via email once your order ships.
- Delivery issues? Contact the carrier directly first. If unresolved, email us at [Your Support Email] within [30 days] of shipment.
7. Lost or Stuck Packages
- If tracking shows “Delivered” but you haven’t received it:
- Check with neighbors or your local post office.
- File a claim with the carrier (we’ll assist if needed).
- If the package is lost in transit, we’ll reship or refund after investigation (typically 10-15 business days).
8. Address Errors
- Incorrect addresses may result in delayed returns or lost packages.
- To modify an address, contact us within [1 hour] of placing your order.
9. Holiday Seasons & Sales
- During peak periods (e.g., Black Friday, Christmas):
- Processing may extend by [X] business days.
- Express shipping delays are possible.
10. Eco-Friendly Packaging
All orders are shipped in recyclable mailers with minimal plastic.
Contact Us:
For shipping-related questions, email [email protected].